Home Features WhatsApp Ordering

WhatsApp Business Platform (Cloud API)

Turn every "Hi, is this available?" into a paid order.

OSERA connects your official WhatsApp Business number to your catalogue. The OSERA Agent greets, recommends, confirms sizes and sends a Razorpay-payable order card — before you've even picked up the phone.

Connect my WhatsApp Try the chat demo

The full order lifecycle, inside one chat thread

Greet & guide

Interactive list menus: Browse, My Order, Size Help, Deals. Available 24×7 in English, Hindi & Tamil.

Recommend

Catalog messages with images, price, sizes and "Order This" straight from your Meta Commerce catalogue.

Confirm & pay

Order summary with a Razorpay UPI link or COD confirmation. Address captured via WhatsApp Flows.

Update & retain

Shipped / out-for-delivery / delivered templates, review request and a re-order nudge after 30 days.

Will M fit me? I'm 5'4", usually 36 bust

Based on the Anarkali set's chart, M (bust 38", length 48") gives a relaxed fit. If you prefer fitted, go S. Want me to hold an M for you?

Yes, M please

Done — reserved for 30 mins.
Total ₹1,699 · Free shipping to Chennai

Pay UPI COD

An agent that knows your catalogue and your size charts.

The OSERA Agent is grounded in your products, stock, size charts, delivery zones and policies — so it answers accurately, and hands over to you the moment a human is needed. See how the agent is wired →

Size & fit advice from your per-product measurements
Real-time stock: never sells what you don't have
Human handoff with full context in the seller inbox
Guardrails: never quotes prices or discounts you haven't set

Everything a WhatsApp-native brand needs

Official API & green tick

We're a Meta Business Partner on the WhatsApp Business Platform. Get verified, avoid bans, send templated messages at scale.

Broadcasts & campaigns

New-arrival drops and festive offers to opted-in segments. Track opens, clicks and orders per campaign.

Cart recovery

Automatic nudges for unpaid order cards at 1h and 24h. Recovers ~18% of abandoned carts on average.

Team inbox

Shared inbox with assignment, tags, notes and canned replies. Works on mobile and desktop.

Click-to-chat everywhere

QR codes for your shop, wa.me links for Instagram bio, and a floating button on your storefront.

WhatsApp Catalogue sync

Your products appear in the native WhatsApp catalogue tab too, with prices and availability kept in sync.

Frequently asked

Can I use my existing WhatsApp number?

Yes. We migrate your number to the WhatsApp Business API with no downtime. You'll use the OSERA seller inbox (web + app) instead of the consumer WhatsApp app for that number.

How much do WhatsApp messages cost?

Meta charges per conversation (₹0.30–₹0.80 depending on category). Customer-initiated service conversations are free within 24 hours. OSERA adds no markup.

Will the bot say something wrong to my customers?

The assistant only answers from your catalogue and policies. For anything uncertain, it says "let me check with the team" and routes to you. You can review and edit every automated reply.

Does it support regional languages?

English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali and Gujarati at launch, with automatic detection from the customer's first message.