OSERA stitches together storefront visits, WhatsApp conversations and orders into one customer view — then tells you what to do next.
No jargon. Plain answers to the questions you ask every Monday.
Revenue, orders, AOV by day/week/month — split by storefront, WhatsApp, Instagram and marketplaces.
Best sellers, slow movers, size-wise sell-through and "viewed but not bought" so you know what to reshoot or discount.
Repeat rate, days-to-second-order and cohort curves. See whether festive buyers come back.
Response time, bot resolution rate, chats-to-orders conversion and top unanswered questions.
Orders by city and pin code. Plan hyperlocal delivery and pop-ups where demand is.
Return reasons, size-related returns per product, COD refusal rate — with suggested fixes.
Every contact carries their orders, sizes, preferences and chat history. Build segments in two taps and message them with templated broadcasts that comply with Meta's rules.
Every Monday morning, OSERA sends you a 5-line summary with one recommended action — restock, reshoot, discount or broadcast.
Analytics & CRM are included in Growth and Brand plans.